Monitoring Automation Engineer

At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.

Position Overview:
Do you want to be a part of cloud transformation? If you are an experienced automation and reporting expert with knowledge of Cloud technologies particularly AWS and would like to be part of a team that is enhancing modern platforms, apply now and learn why there's #MoreAtFreddieMac!

**This position can be performed currently from a remote location in the U.S. but will require presence in a Freddie Mac office in the future.***

Our Impact:
Freddie Mac makes homeownership and rental housing more accessible and affordable. Operating in the secondary mortgage market, we keep mortgage capital flowing by purchasing mortgage loans from lenders, so they in turn can provide more loans to qualified borrowers. Our mission to provide liquidity, stability, and affordability to the U.S. housing market in all economic conditions extends to all communities from coast to coast.

Your Impact:
Automation analyst ensures that Freddie Mac's platform services are supervised, measured, analyzed, reported, and routinely identifies improvement opportunities. You must have a passion to automate repeatable tasks, eliminate inconsistencies, present information in a meaningful way to audience at all levels. Ability to improve monitoring and develop dashboards for service assurance, observability, and reporting will be the key to success. You are someone who enjoys growing in an agile environment.

  • Bachelor's degree in Information Systems, Business Administration, Mathematics, or Engineering or equivalent work experience
  • 5+ years of experience in automation, reporting, and platform engineering
  • Experience with monitoring, dashboarding, scripting and productivity tools such as ELK and Splunk.
  • The ideal candidate will have hands-on experience with the following technologies - AWS, ServiceNow, Tableau, ELK (Eastic-Logstash-Kibana), Excel, PowerPoint and BI tools
  • Work with various departments to collect source data; design and build periodic reports and real time dashboards using various tools and technology
  • Publish metrics dashboards and executive presentations. Identify, analyze, and interpret trends or patterns in sophisticated data sets
  • Develop processes, tools, and templates to enable efficient, accurate and standardized data analyses and related deliverables; leverage automation to the greatest extent possible. Develop and implement data collection systems.
  • Ensure consistency and accuracy of information and reporting by identifying issues and fluctuations with core metrics/key performance indicators (KPIs), facilitate changes
  • Contribute to ensuring that all changes to reporting, processes, and procedures are reflected, appropriately documented and that consistency is maintained for team
  • Develop work plans to meet deadlines, estimate completion dates, and communicate status.
  • Work closely with management to prioritize business and information needs.
  • Documentation of engineering designs, SOPs, FAQs, knowledge articles
  • Demonstrate effective software development expertise and leadership
  • Deliver solutions on-time with high bar of quality, and continuously improve automation.
  • Ability to collect data from various tools using COTS APIs and other resources to process and analysis operational and management reports.
  • Other duties as assigned or requested.
Keys to Success in this Role:
  • Excellent collaborator and phenomenal teammate
  • Keen focus on automation
  • Able to deliver and apply risk-based approach to prioritize work
  • Ability to quickly comprehend the functions and capabilities of new technologies, and identify process improvements and efficiencies opportunities
  • Ability to adapt to change while continuing to deliver on assigned objectives
  • Works under minimal direction.
  • Able to provide technical guidance to the team
  • Ability to communicate clearly, optimally, persuasively with technology and business partners
  • Proactive in nature with customer satisfaction as primary goal.

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit and register with our referral code: MAC.

Time-type:Full time

Job Category:Information Technology

FLSA Status:Exempt

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