Programmatic Client Service Manager

Job Description

What you'll learn:

• Develop a comprehensive understanding of a programmatic revenue landscape and industry macro trends.
• Gain exposure to major advertising and reporting platforms: Google, Amazon, Adobe's Omniture, and Domo to name just a few.

What you'll do:

• Assist in executing and managing programmatic advertising initiatives from implementation to reporting.
• Monitor existing campaigns for changes in performance and opportunities for optimization.
• Enforce best practices for open auction, programmatic guaranteed, and PMPs across the team.
• Responsible for pacing, margin and performance for all programmatic campaigns managed
• Perform campaign QA: Troubleshoot issues with creatives, deals, priority.
• Set up, optimize and successfully fulfill programmatic direct campaigns post-sale from beginning to end in SSPs
• Suggest programmatic strategy and tactics that coordinate with and augment the overall media plan objectives
• Support upsell opportunities by analyzing data to back up recommendations and performance against client KPIs
• Communicate new campaign management strategy ideas to help drive client alignment
• Produce and present engaging campaign analysis to clients, demonstrating the effectiveness of planning, testing, and media optimization and management
• Build and deliver weekly reporting and ad hoc reporting inclusive of formatted Excel reports, Looker dashboards and performance insights and recommendations
• Recommend changes to existing products, policies, and processes that improve overall performance

Requirements:

• BA or equivalent with emphasis on coursework in marketing, advertising, business; preferably a degree in Economics, Accounting, Mathematics, or Statistics
• 2 + years of experience in programmatic advertising, or media with a focus on supporting media activation and data analysis across all digital channels (social, programmatic, etc)

Preferred Skills:

• Experience in programmatic platforms (e.g. Google Ad Manager, Xandr, Index Exchange, TTD)
• Experience in working with Excel and large datasets
• Excellent verbal and written communication skills
• Demonstrated critical thinking ability
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Proven ability to navigate client and partner communication
• Self-starter who is comfortable with a rapidly-changing environment
• Skilled at using data to inform decisions and innovative ideas

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.

The innovation doesn't end in the Newsroom - dozens of teams power The Washington Post. We are now hiring the next innovator - how will you Impact Tomorrow?

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