Sr. Configuration Management Specialist

Summary

The Sr. Configuration Management Specialist (CM) will provide configuration management services to maintain technical and functional information about baseline items located in St. Louis, MO.

Responsibilities

Duties and Responsibilities:
  • Responsible for configuration management (CM) of systems
  • Identify configuration items, implement change control, configure status accounting, and configure audits
  • Work on teams to create and maintain software, hardware, and documentation configuration baselines (development, test, production, etc.)
  • Develop or modify CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system
  • Implement CM discipline for the entire life cycle of systems from initial requirements and capabilities baselines to system end-of-life
  • Regulate the change process so that only approved and validated changes are incorporated into product documents and related software, licenses, media, and other IT assets
  • Ensure that all changes to the baselines go through appropriate change boards
  • Track all problems and changes in product documents/software and reports changes, control standard operating procedures and current configurations
  • Use or recommend automated CM tools to implement CM policies and procedures
  • Engage in supervisory responsibilities
  • Other duties as assigned

Qualifications

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
  • Bachelor's degree and 6+ years relevant experience OR
  • Associate degree and 8+ years relevant experience OR
  • 10+ years relevant experience
  • Years of relevant work experience include:
  • Operational experience with ServiceNow
  • Experience in the Intelligence Community
  • DoD 8140 (formerly 8570.01-M), IAT Level II: Security+ CE Certification required
  • TS/SCI clearance

Knowledge, Skills and Abilities:
  • Ability to work independently and yet be effective within a team setting
  • Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment
  • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
  • Excellent Microsoft Office skills (Word, Excel, and other applications)
  • Experience working in a home office setting
  • Ability to train end users on frequently asked technical issues
  • Ability to provide technical assistance and support over the phone
  • Good phone skills, professional demeanor, and previous customer service experience strongly desired
  • Good problem-solving skills with the ability to visualize a problem or situation and think abstractly to solve it

Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
  • #Chenega Agile Real Time Solutions, LLC

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