Service Upgrade Specialist

Summary

Do you have past automotive sales experience? Are you looking for a new challenge? Honda of Tomball is looking for the next all star Vehicle Upgrade Specialist to join our team! The candidate is responsible for vehicle acquisition and upgrading customer vehicles while providing excellent customer care in the service lane.

Responsibilities  
  • Be outgoing, friendly, energetic and professional with great customer service, attentiveness and follow up skills.
  • Educating guest on the options available through Vehicle Exchange
  • Generate new and utilize existing customer base to build value in an opportunity to upgrade their current vehicle.
  • Use strong decision-making and active listening skills to think progressively about customer needs and service
  • Be a liaison to customers while their vehicle is being service
  • Utilize CRM tracking system daily

Qualifications
  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Strong follow up skills
  • Enthusiastic personality
  • Valid driver's license with acceptable driving record according to dealerships guidelines.
  • Willing to submit to a pre-employment background check

 

Why Work Here?
  • Team Atmosphere
  • Commitment to Excellence Training
  • 100 Year Old Privately Owned
  • Career Development Path

What We Offer
  • Aggressive & Rewarding Compensation Package
  • Pohanka Difference - Successful in the Automotive Industry Since 1919
  • Medical, Dental and Vision Coverage
  • 401(k)
  • Career Growth Potential
  • Employee Wellness Programs
  • Air-conditioned shop
  • State-of-the-art facility and cutting edge technology
  • Shop equipped with the newest technology and equipment
  • Discounts on products and services
  • Work environment OSHA certified to current Air Quality Standards
  • Career advancement opportunities, promote from within
  • Continued education, manufacturer hands on and web based training
  • Clean and professional work environment

About Us

The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 18 dealerships throughout Northern Virginia, Maryland and Texas. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs.

At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success among each of our members. Join our team and develop your skill set and realize your potential!

Similar searches: Full Time, Automotive, Customer Service