Platform Configuration Engineer/Developer

Summary

This Platform Configuration Engineer/Developer works closely with clients within the Intelligence Community (IC) and the Department of Defense (DoD) to establish solutions to 1) support the customer's mission and make it successful, 2) broaden the impact of GIS technology to its business, and 3) help shape the ArcGIS platform by identifying new implementation opportunities. Individuals in this position must be able to proactively craft, propose and implement configured solutions that address critical challenges and mission requirements faced by our customers.

Responsibilities

Duties and Responsibilities:
  • Work closely with IC and DoD customers and partners to identify, design, implement and certify key GIS workflows for the ArcGIS platform;
  • Provide platform (i.e., client and server) configuration guidance and best practices to customers;
  • Understand how Esri's technology integrates/interfaces with customers' vision;
  • Communicate ArcGIS Enterprise technologies to technical and non-technical customers;
  • Be able to understand, create, and explain new data products created by spatial analysis;
  • Present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations;
  • Possess a desire to immerse yourself in location-based problem solving to support our client's missions;
  • Collaborate internally to help customer organizations align their technical objectives and business goals with Esri's technology platform;
  • Prepare and present high-quality business and technically-related documentation;
  • Communicate best practices for building and maintaining enterprise geodatabases.
  • Other duties as assigned

Qualifications

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
  • BA/BS Degree required in Computer Science, GIS or related fields preferred
  • Recent experience with ArcGIS Enterprise.
  • 5 years of experience deploying and configuring ArcGIS Enterprise
  • Experience with Windows Server 2016 or later
  • Experience configuring/troubleshooting Microsoft IIS 7 or later.
  • 1 plus years of experience with ArcGIS Enterprise-associated APIs and SDKs, and enabling technologies at the following levels:
  • ArcGIS 3.x/4.x JavaScript API
  • HTML5 / JS / CSS3
  • Python
  • ArcGIS REST API Experience
  • Active Security + Cert
  • Active TS/SCI Clearance

Knowledge, Skills and Abilities:
  • Ability to work independently and yet be effective within a team setting
  • Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment
  • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
  • Excellent skills in Microsoft Word, Excel, and other Office applications
  • Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
  • Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, previous customer service experience strongly desired.
  • Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

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