Sparks Group has partnered with a national financial services firm to hire multiple Agents to their team. An Agent is responsible for communicating with Homeowners Associations to request and obtain information about the development. Agent conducts research to locate Homeowners Association contact information, using a variety of tools. Applicant will perform high volume of searching and investigating using web based tools.

Essential Functions/Responsibilities
  • Conduct physical research to locate data requiring the exercise of some judgment and discretion.
  • Communication with HOA to request information.
  • Follow-up until required data is obtained
  • Manage a pipeline of active requests
  • Meet daily, weekly and monthly production and performance SLA requirements
  • Enter appropriate data into application, other form or database.
  • Analyze and interpret information to ensure it meet requirements.
  • Update/maintain database with reviewed and corrected data.
  • Telephone, e-mail, and fax communication with 3rd parties
  • Follows department processes, procedures, and client requirements, and may make recommendations to these processes.

Experience and Skill Requirements
  • HS Diploma/GED Required
  • • Must have 2 years mortgage processing experience
  • • 2 - 4 years related experience
  • • Good written, verbal and communication skills
  • • Strong attention to detail
  • • Analytical skills
  • • Good judgment
  • • Intermediate Computer Skills
  • • Ability to multi-task, used to working in a busy office environment

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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