Systems Administrator



Company Job Title: Systems Administrator

Clearance: TS/SCI Clearance

Location: Otis Air National Guard Base, Massachusetts

Reports To: Program Manager

FLSA Status: Exempt, Full Time, Regular


The Systems Administrator will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of production systems.

Duties and Responsibilities:
  • Perform system backups and recovery.
  • Maintain data files and monitor system configuration to ensure data integrity.
  • Install new software releases and system upgrades, to evaluate and install patches, and to resolve software related problems.
  • Conduct Tier 1, 2, & 3 Server Administration.
  • Resolve a wide range of system issues, troubleshooting software, hardware, and network issues, and addressing trouble tickets and service tasks.
  • Assist with achieving optimum performance and availability standards through implementing appropriate technical solutions.
  • Conduct routine and emergency maintenance of all data center equipment.
  • Build server hardware and deploy Windows and Linux servers.
  • Schedule and conduct PM on Windows, Solaris and RHEL systems.
  • Configure web/database/mail/ftp servers, firewalls, VPN, etc.
  • Maintain DNS records, SSL Certificates, crontab entries, Linux/Windows user accounts.
  • Troubleshoot alerts generated by a server monitoring system.
  • Maintain servers for standard Internet services such as DNS, NFS, DHCP, Samba, printing and FTP service.
  • Communicate/coordinate scheduled PM windows with potentially impacted customers.
  • Maintain and manage multiple linked databases to include security, data safety and integrity, disaster recovery, and development and implementation of bulk data import/export procedures.
  • Participate in technical research and development to enable continuing innovation.
  • Maintain operational, configuration, and other standard operating procedures (SOPs).
  • Participate in the troubleshooting of system issues internally and coordinate efforts with third party providers and other operational support entities.
  • Collaborate and contribute to the development, administration, and testing of backup and recovery plans.
  • Provide advice and recommend actions involving complex issues
  • Other duties as assigned

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
  • High school diploma/GED required
  • 3 years of relevant work experience required.
  • Experience in the imagery intelligence domain.
  • Experience with UNIX and Windows system administration.
  • DoD 8570 IAT Level II Compliance Certification
  • TS/SCI required

Knowledge, Skills and Abilities:
  • Ability to work independently and yet be effective within a team setting
  • Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment
  • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
  • Excellent skills in Microsoft Word, Excel, and other Office applications
  • Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
  • Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, previous customer service experience strongly desired.
  • Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)
  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

Primary Location: United States-Massachusetts-Otis

Organization: NJVC
Strategic Business Unit: Military Intelligence and Operations Support
Security Requirements: TS / SCI
Job Schedule: Full Time Exempt
Recruiter: Jonas Patterson
Req ID: 2000002652

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