Customer Service Representative

Assist customers and their practices by managing their business phone lines and scheduling requests through efficient, friendly, and professional administrative support services.

Position Characteristics

  • Communicate in a professional and effective manner both verbally and written
  • Ability to answer phones in a friendly and professional manner
  • Possess an intermediate level of computer skills
  • Ability to operate and effectively use office equipment
  • Ability to multi-task and work in a highly organized manner, prioritizing tasks and attention to detail
  • Understand basic office management practices and maintain an organized environment
  • Attend team meetings and training sessions as required
  • Perform other duties as assigned

Qualifications:

  • Excellent time management and communication skills.
  • Passionate about post-sales customer success.
  • 2+ years of customer service and or sales experience
  • Consistent track record of exceeding quota and driving referenceable business
  • Ability to thrive in a fast paced environment with metrics, goals and required numbers
  • Competitive attitude and strong work ethic with the ability to enthusiastically represent the company

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

 


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