Customer Service Representative

Assist customers and their practices by managing their business phone lines and scheduling requests through efficient, friendly, and professional administrative support services.

Position Characteristics

• Communicate in a professional and effective manner both verbally and written
• Ability to answer phones in a friendly and professional manner
• Possess an intermediate level of computer skills
• Ability to operate and effectively use office equipment
• Ability to multi-task and work in a highly organized manner, prioritizing tasks and attention to detail
• Understand basic office management practices and maintain an organized environment
• Attend team meetings and training sessions as required
• Perform other duties as assigned

Qualifications:

• Excellent time management and communication skills.
• Passionate about post-sales customer success.
• 2+ years of customer service and or sales experience
• Consistent track record of exceeding quota and driving referenceable business
• Ability to thrive in a fast paced environment with metrics, goals and required numbers
• Competitive attitude and strong work ethic with the ability to enthusiastically represent the company

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance