Proposal Knowledge Specialist

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Proposal Knowledge Specialist


The best sales organizations achieve the most when they are selling outstanding products, solutions, and services backed by an extraordinary company. That's what you get when you're part of selling for Appian. We are passionate about driving digital transformation by bringing Appian solutions that provide speed, agility, and efficiency needed to compete and grow. Are you inspired by the chance to solve your customers' biggest challenges? You can make that kind of difference here. Join our team, where you can not only grow your career, but share the success of an industry pioneer.

An Appian Proposal Knowledge Specialist supports the worldwide proposal team in the coordination, development, and maintenance of proposal-response content, as well as administration and governance of the proposal automation system/tool.

As a successful Appian Proposal Knowledge Specialist, you will:
  • Manage the development, production, and maintenance of proposal-response content, including establishing regular content refresher activities with internal organizations to ensure content accuracy.
  • Act as a liaison between the Proposal Team, Sales, Marketing, and other relevant departments to own the tool and its content repository, ensuring that content accurately reflects sales and marketing messaging and strategies.
  • Design, create, and develop procedures for the administration and governance of the proposal automation tool.
  • Act as a consultant to proposal tool users to understand future needs for the proposal system/tool and proposal content and build strategic relationships with internal teams to promote system/tool adoption.
  • Report to key stakeholders regarding the success of the tool, identify and monitor trends and potential areas for additional use cases for future stakeholders of the system/tool.
  • Participate in and lead proposal team strategy and continuing education initiatives.
  • Spearhead additional content or strategic projects, as needed.

To be successful in this role, you need:
  • Self-motivated with the ability to balance priorities, meet deadlines, and collaborate across multiple departments within the organization with minimal supervision.
  • Exceptional writing, editing, document formatting, communication, and interpersonal skills.
  • Experience with content development/writing and management required.
  • High level of proficiency with the Microsoft Office Suite required.
  • Proficiency with Google Suite preferred.
  • Experience or proficiency with content management systems and/or proposal automation tool preferred.
  • Additional language capabilities are ideal but not required.

Some of the tools and resources we will equip you with include:
  • Learning: the opportunity to learn about Appian as an organization, the part the proposal team plays in the sales procurement cycle, and the way in which we approach proposals and proposal management.
  • Training: any education in process, systems, and tools needed to ensure you have everything you need to succeed.
  • Coaching: support from your colleagues and management along every step of your career path with Appian.

Basic Qualifications:
  • Bachelor's degree (writing intensive fields preferred).
  • 3+ years of proposal-management, proposal-related experience, or similar; highly organized, with the ability to multi-task effectively in a fast-paced, deadline-driven environment.
  • This role is open to East Coast candidates only.

About Appian

Before Appian was a company, it was an idea. Not about a product or a market, but about the culture needed to sustain innovation and value. Today, we help businesses build apps and workflows rapidly, with a low-code automation platform.

Appian was founded on the belief that talented and passionate people, given the power and autonomy to excel, will deliver amazing impact. We have worked thoughtfully to create an inclusive, agile and collaborative work environment where employees feel challenged, and all voices are heard. We value and encourage cross-departmental collaboration, and actively seek opportunities to better ourselves and others. Creating impact to us means that when we deliver results, we're focused on lasting positive change.

Join us.

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