Data Manager Specialist

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Summary

The Data Manager Specialist will manage the customer data systems and ensure they are organized, stored, and secure. The Data Manager Specialist is responsible for safeguarding customer data.

Responsibilities
  • Develop systems, policies, procedures, and protocols for data management within customer contract scope.
  • Ensure that the customer data management protocols are compliant with regulatory standards.
  • Assess, evaluate, and update the software, hardware, and storage needs.
  • Distribute information about the policy and procedures surrounding data retrieval, storage, and sharing.
  • Collaborate with customer in performing data-related tasks.
  • Remain current with safety procedures to protect data from breaches or attacks.
  • Network with customer and team members.
  • Deliver and/or present reports to customer and management team about data management issues.
  • Other duties as assigned

Qualifications
  • High school diploma or GED and 4+ years of additional experience required
  • Bachelor's degree in Computer Science or Computer Engineering is preferred
  • 8+ years of experience to include:
  • Identifying hardware and software needs
  • Creating protocols for ongoing data storage, analysis, and retrieval
  • Researching and implementing security procedure for data management
  • Active TS/SCI clearance required

Knowledge, Skills and Abilities
  • CDMP certification preferred but not required.
  • Ability to work independently and yet be effective within a team setting.
  • Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment.
  • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals.
  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
  • Excellent skills in Microsoft Word, Excel, and other Office applications.
  • Experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
  • Ability to provide technical assistance and support over the phone with good phone skills and a professional demeanor.
  • Previous customer service experience is strongly desired.
  • Good problem-solving skills with the ability to visualize a problem or situation and think abstractly to solve it.

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