System Administrator Entry - Level

Summary

The System Administrator Entry Level will be part of an integrated Operations & Sustainment team that provides critical mission support to a DOD customer. The System Administrator Entry Level will interface with other engineers co-located, as well as located at other agency facilities.

Responsibilities
  • Provide support for implementation, troubleshooting, and maintenance of systems
  • Isolate and resolve problems involving the applications, operating system, hardware, communications, other infrastructure, or any combination as needed
  • Hand-off problem reports to appropriate leads like Amazon/C2S, and NGA-ESC, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Install/load operating system and application software
  • Isolate and resolve hardware and software problems involving the applications, operating system, hardware, communications infrastructure, or any combination of these
  • Troubleshoot, maintain integrity, and configure network components along with implementing operating systems enhancements to improve reliability and performance
  • Integrate new technologies into new and existing systems, including the transition and migration of corporate systems
  • SA in hybrid cloud environment
  • Deploy to multiple security domains, ensure SW baselines are consistent across multiple environments, support data staging/loading activities for test events, and data migration
  • Build out of new hybrid cloud instances (VMs, Storage)
  • Metrics reporting/dashboards on O&S status
  • Tools: GitLab, Service +, Git Repositories, JIRA, Confluence
  • Other duties as assigned

Qualifications
  • High school diploma or GED and 3+ years' IT experience
  • Experience with Tier 1-4 Service Desk
  • SA experience with build unclassified, integrate, test, and deploy on classified environments on multiple security domains
  • SA experience with integration and deployment of multiple baselines to support internal and Test Organization (IV&V) testing, resolving DRs (Pri 1 and 2), and incorporating fixes in quick and timely manner
  • Security+ required within 90 days of hire
  • TS/SCI clearance required

Knowledge, Skills and Abilities
  • Basic knowledge of Linux commands (e.g., can "ls", "cd", "pwd", "grep") (ansible, puppet, etc.)
  • Knowledge of AWS (certification preferred)
  • Knowledge of GEOINT
  • QA experience for developers
  • Knowledge of deploying
  • Knowledge of VM storage and server experience
  • Knowledge of all Microsoft Office products (Mail, Word, Excel, etc.)
  • Strong analytical and problem solving skills
  • Strong work ethic, attention to detail, and organizational skills
  • Excellent communications skills
  • Excellent interpersonal and customer service skills
  • DOD and/or Intelligence Community experience preferred
  • Willingness to work with the team even if it includes performing routine tasks
  • Willing to learn new things to work towards becoming a more advanced Application Support Engineer
  • Ability to work independently and yet be effective within a team setting
  • Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment
  • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others
  • Excellent skills in Microsoft Word, Excel, and other Office applications
  • Experience working in a home office setting as well as the ability to train end users on frequently asked technical issues
  • Ability to provide technical assistance and support over the phone with good phone skills and a professional demeanor
  • Previous customer service experience strongly desired
  • Good problem-solving skills with the ability to visualize a problem or situation and think abstractly to solve it
  • Required to adhere to Chenega Corporation mandate that all employees must be fully vaccinated to COVID-19 by December 8, 2021.

#NJVC, LLC

#urgent

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program

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