Client Solutions Program Manager

Job Description

The Client Solutions Program Manager plays a central role in the implementation of The Washington Post's custom advertising solutions across all platforms including desktop and mobile web, print, social platforms and Washington Post mobile apps. This role will primarily focus on implementing and managing all custom advertising solutions and providing efficient service for all advertising teams. In addition, the successful candidate will collaborate extensively with Client Partnerships, Editorial, Product, Custom Content, Events, Marketing, Ad Operations, Production and Design to bring to life unique and innovative custom and native advertising programs. This role will report to the Manager, Program Management under the WP Creative Group.

Responsibilities include:
  • Serve as the dedicated client-facing project manager per campaign, strategically coordinating internal teams and third-party vendors to manage client expectations and internal parameters to execute complex custom advertising programs
  • Serve as the main point-of-contact with client and agency leads and oversees all communication, including email communications and live or virtual client meetings
  • Create and manages project timelines throughout the campaign to adhere to client expectations and program goals
  • Manage internal creative workflow and communications with Creative Group editorial, design, development, video/audio production teams and third-party vendors to achieve the highest quality creative deliverables aligned to best practices
  • Coordinate with the Sales, Ad Operations and Client Service Management teams to implement custom and native advertising solutions across all platforms
  • Work with social media strategy team to implement, monitor, and optimize of social media campaigns to engage readers and drive them to native content across digital platforms
  • Work with performance management team to monitor traffic, engagement and promotion metrics on a per-campaign basis and provide progress reports to clients

  • Strong organization and time management skills
  • 1-2 years' experience project managing/producing native advertising content and/or brand campaigns on behalf of blue-chip clients
  • Understanding of digital media and advertising industries (agency and/or publisher experience a plus)
  • Ability to prioritize and manage multiple projects in busy environment
  • Excellent oral and written communication skills necessary, with strong presentation skills a plus
  • Capable of working proactively with multiple departments to achieve results
  • Proficiency in PowerPoint, MS Word and Excel a must

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.

The innovation doesn't end in the Newsroom - dozens of teams power The Washington Post. We are now hiring the next innovator - how will you Impact Tomorrow?


Similar searches: Full Time, Experienced (Non-Manager), Media / Journalism / Advertising, Management, Program Manager