Facility Support Manager

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Summary

The Facility Support Manager is responsible for the oversight of operations in the facility, including managing, receiving, tracking, and storing inventory, training staff, managing shipments, and monitoring the disposition of all IT and non-IT equipment. The Facility Support Manager will oversee the distribution, allocation, delivery, and resource disposal and analyze and coordinate the logistical functions related to the facility. The Facilities Support Manager will be the organizational liaison for all equipment related issues, including providing a monthly inventory of all IT and non-IT equipment and documenting all moved/new/returned IT, ADPE, and Non-IT equipment.

Responsibilities
  • Oversee and manage facility day-to-day by contributing facility operations information and recommendations to strategic plans and reviews, preparing, and completing action plans, and implementing inventory control policy, and customer-service standardsresolving problems, completing audits, and identifying trends
  • Responsible for managing software environment as a service.
  • Maintain operational focus with emphasis on supplier performance, day-to-day equipment distribution, and resolution of facility maintenance issues.
  • Evaluate and measure vendor performance to ensure performance meets expectations, including lead time, delivery appointments, quality, and contract commitments.
  • Assist PM with initial setup of environment, including basic technical setup, furniture arrangements, and office supply organization .
  • Manage IT equipment inventory control and distribution procedures, maintaining accurate receipt and invoices to account for issue of, materials, and equipment to ensure contract can meet compliance requirements.
  • Adhere to government furnished property standards in maintaining equipment and material according to DoD, FAR, DFAR, and PGI standards and tracking systems as necessary.
  • Responsible for the implementation of a Supply Chain Risk Management (SCRM) program and integrate SCRM with the overall risk management process to ensure that the delivered system, equipment, components, software, maintenance equipment, and supplies (e.g., spares and repair parts) do not incorporate counterfeit parts, malicious code, or any other elements that would allow adversaries to gain unauthorized access to data and critical program information, alter data, interrupt communications, or otherwise disrupt operations
  • Manage and coordinate requirements with subcontractors and vendors as required to ensure timeline acceptance, shipment, and receipt of all government managed equipment and parts.
  • Supervise, establish, and conduct annual inventory, implement access controls, and audit processes to ensure 100% property accountability.
  • Track/report metrics regarding inventories, quantities shipped/received and on-hand to ensure equipment inventories remain at sufficient levels to meet requirements.
  • Provide back-up front desk security functions to serve visitors by greeting, welcoming, and directing them appropriately.
  • Notify company/program personnel of visitor arrival.
  • Advise PM to maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Other duties as assigned

Qualifications
  • High school diploma or GED required
  • 2+ years' experience in providing facility/logistics support to DoD agencies or commercial organizations
  • Associate degree may be used in lieu of experience
  • Must be able to type a minimum of 50 WPM
  • Background check required

Knowledge, Skills and Abilities
  • Ability to obtain a top secret clearance.
  • In-depth knowledge of inventory records and control, property management, government requirements, and reporting requirements.
  • Familiar with DoD, FAR, DFAR, and PGI standards and tracking systems for government furnished property.
  • Knowledge of creating and preparing a Supply Chain Risk Management (SCRM) program and procedures.
  • Strong business communication skills with strong verbal communications to interface effectively.
  • Ability to negotiate/coordinate with vendors to support replacement/repair actions, include coordinating shipping/receiving actions.
  • Detail oriented and organized with the ability to understand complex inventory control and tracking requirements and ensure accuracy.
  • May review other's work for accuracy.
  • Strong ability to identify issues, risks, and concerns and develop course of action to mitigate the issue and alleviate recurrence.
  • Ability to maintain high levels of confidentiality when dealing with proprietary information and sensitive situations.
  • Must have the ability to present professionally to senior leadership and outside clients.
  • SharePoint, Deltek, and Smartsheet knowledge a plus.

#Cyberstar, LLC

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