Programmatic Client Service Manager

Job Description

What you'll learn:
  • Develop a comprehensive understanding of a programmatic revenue landscape and industry macro trends.
  • Gain exposure to major advertising and reporting platforms: Google, Amazon, Adobe's Omniture, and Domo to name just a few.

What you'll do:
  • Assist in executing and managing programmatic advertising initiatives from implementation to reporting.
  • Monitor existing campaigns for changes in performance and opportunities for optimization.
  • Enforce best practices for open auction, programmatic guaranteed, and PMPs across the team.
  • Responsible for pacing, margin and performance for all programmatic campaigns managed
  • Perform campaign QA: Troubleshoot issues with creatives, deals, priority.
  • Set up, optimize and successfully fulfill programmatic direct campaigns post-sale from beginning to end in SSPs
  • Suggest programmatic strategy and tactics that coordinate with and augment the overall media plan objectives
  • Support upsell opportunities by analyzing data to back up recommendations and performance against client KPIs
  • Communicate new campaign management strategy ideas to help drive client alignment
  • Produce and present engaging campaign analysis to clients, demonstrating the effectiveness of planning, testing, and media optimization and management
  • Build and deliver weekly reporting and ad hoc reporting inclusive of formatted Excel reports, Looker dashboards and performance insights and recommendations
  • Recommend changes to existing products, policies, and processes that improve overall performance

  • BA or equivalent with emphasis on coursework in marketing, advertising, business; preferably a degree in Economics, Accounting, Mathematics, or Statistics
  • 2 + years of experience in programmatic advertising, or media with a focus on supporting media activation and data analysis across all digital channels (social, programmatic, etc)

Preferred Skills:
  • Experience in programmatic platforms (e.g. Google Ad Manager, Xandr, Index Exchange, TTD)
  • Experience in working with Excel and large datasets
  • Excellent verbal and written communication skills
  • Demonstrated critical thinking ability
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Proven ability to navigate client and partner communication
  • Self-starter who is comfortable with a rapidly-changing environment
  • Skilled at using data to inform decisions and innovative ideas

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.

The innovation doesn't end in the Newsroom - dozens of teams power The Washington Post. We are now hiring the next innovator - how will you Impact Tomorrow?


Similar searches: Full Time, Experienced (Non-Manager), Media / Journalism / Advertising, Customer Service, Management