System Analyst II/Site Lead

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The System Analyst II provides technical, programmatic, and logistical support to various information systems. Support includes conducting general systems administration and troubleshooting for various hardware and software components; providing recommendations for improvement of business processes, information systems, and documentation; generating technical and non-technical documentation to support existing systems and systems in development; and reviewing, validating, and troubleshooting training materials in a learning management system environment

  • Implement, maintain, upgrade, and patch software, hardware, and networks using customer processes, guidelines, and standards.
  • Resolve software, hardware, server, network, and other technical issues, including generating documentation for the detection and resolution of troubles and failures.
  • Conduct testing and evaluation of hardware and software; including glitch/bug detection, vulnerability assessment, and other issues
  • Test and implement technical and non-technical security controls to protect and defend information and information systems, incorporating protection, detection, and reaction capabilities.
  • Provide technical direction to local IT support staff.
  • Provide oversight during the installation, configuration, and implementation of information systems and information system changes
  • Provide logistical support, including requirements analysis, conducting hardware and software inventory, facilitating delivery of hardware and software to remote locations, and providing end user training.
  • Perform training materials review and validation on instructor-led and interactive multimedia instructional materials to detect errors and assist in troubleshooting efforts, as necessary to support the program
  • Participate in cross-functional, strategic, and status meetings as required
  • Act as the liaison between on-site contractor personnel and the Local Naval Authority in regard to information system status and upcoming changes to information systems
  • Other duties as assigned

  • Bachelor's Degree in Information Technology, Computer Science, or a related discipline OR 4 years of experience in systems administration and lifecycle support
  • Experience with Microsoft Windows, Microsoft Windows Server, Microsoft SQL Server, and Red Hat Enterprise Linux is required
  • Industry certification corresponding to Information Assurance Technical (IAT) Level II in accordance with DoD 8570.01-M
  • Secret Clearance

Knowledge, Skills and Abilities
  • Must have technical knowledge of a variety of operating systems, software applications, hardware components, and cybersecurity
  • Advanced technical knowledge of Microsoft operating systems, Red Hat operating systems, and/or Cisco IOS or IOS XE highly desirable
  • Must have strong written and verbal communication skills, and must be able to communicate technical concerns and solutions to many different people with varying degrees of technical knowledge
  • Must be detail oriented
  • Must be able to effectively manage and prioritize tasking, and coordinate changes to various information systems
  • Must be able to quickly adapt to changes to requirements


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