When you try to recall the last holiday you had, what memories are you most fond of? What were the key moments of your holiday? Maybe it was the time spent in your spacious hotel room enjoying the view of the ocean or the planned excursions you engaged in, or perhaps was it the delicious food served at the expensive restaurant you went to?
What most people fail to fully appreciate is the fact that there are lots of people working behind the scenes to make all these things happen and ensure that you enjoy your holiday. Starting with the travel agent who helped book your flights and accommodation, to your hotel room housekeeper, and the local tour guide who took you around on a tour.
In case you are in the search for exciting career opportunities in this industry, then you are in the right place. The following are the top 10 careers in Tourism & Hospitality
1) Travel Agent
Travel agents are the people responsible for researching, planning, and booking trips be it for individuals or groups. Considering the increased rate of internet connectivity around the world, people, nowadays, prefer to research and book their travel plans. However, it is usually more convenient to hire a Travel Agent, since they have extensive knowledge and experience. They help make booking of flights, hotel choosing, transfer plans, and holiday activities much easier.
In case you are thinking about becoming a Travel Agent, then you need to have impeccable organizational skills, have a keen eye to detail, and be able to make quick decisions.
2) Hotel Manager
Hotel managers are responsible for overseeing all operations of a hotel business. These tasks range from housekeeping and overall maintenance to managing budgets and hotel marketing. In case you are thinking about taking up a career as a hotel manager, then you need to have outstanding interpersonal skills, years of experience in the hospitality sector, and extensive experience managing employees.
With a hotel manager career, you will be in charge of the day to day running of the hotel, which includes scheduling maintenance work; budget management; handling customer issues and complaints; hiring, training and supervising employees; overseeing reservations; hotel marketing; and making sure that the hotel stays in compliance with health and safety regulations.
3) Spa Manager
These are the people who oversee the daily operations of a health/beauty spa. They handle the spa's finances, and manage employees and services. Most of these tasks are business-related and they such as recordkeeping, engaging in promotional campaigns, managing payrolls, and keeping stock inventories.
Generally, spa managers come up with weekly work schedules, supervise general spa maintenance, oversee the training of new employees, and organize staff workshops on modern and latest treatments. In most cases, experience in spa management is usually required if you are looking to apply for this position.
4) Tour Operator
Tour operators normally bring together tour and travel elements to offer holiday packages. They deal directly with numerous service providers, such as bus operators, hoteliers, and airlines.
As part of their job description, tour operators will plan routes for different destinations and will also monitor popular destination trends so as to come up with enticing holiday packages for clients. While Travel Agents primarily deal with the public, tour operators deal travel agents. Before putting together holiday packages, tour operators will make trips to various destinations to determine whether they should add them to their packages. This is the job for you if you love travelling.
5) Even & Conference Organizer`
Let's face it, planning any kind of event or conference is extremely time-consuming. Thus, an event and conference organizer help to handle the intricacies of organizing an event. This task requires a hands-on approach and it normally involves working as part of a larger team. event and conference organizers coordinate all aspects of conferences and meetings, including the speakers, meeting places, audio-visual equipment, and printed materials.
In case you are thinking about starting a career as an event and conference organizer, then you need to be a quick decision-maker, have a keen eye to detail, know how to handle clients and suppliers, and have the ability to work effectively under pressure and strict deadlines. You also need to have a willingness to work extra-long hours to guarantee the success of an event.
6) Tour Guides
These personnel operate in the travel industry and offer guided tours to groups of tourists. To be a tour guide, one needs to have extensive knowledge of particular areas and this includes historical sites, natural features, museums, amongst other tourist destinations. They offer a wide range of tours including walking tours, boat tours, and bus tours.
If you are considering becoming a tour guide, then you are highly likely to gain most of your experience while on the job. You need to have impeccable communication skills. Being able to speak more than one language will be an added advantage. And with tour operators such as Exotic Voyages going to tourist no-goes like Burma, there is lots of room for adventure.
7) Executive Chef
When most people hear the words executive chef, what often comes to mind is local celebrity chef Reuben Riffel, or Gordon Ramsey, an acclaimed chef from the UK. The role of the executive chef is to manage a restaurant's kitchen. He or she manages the kitchen staff, plans the menu, finds the best and freshest ingredients, and ensures that a high level of food hygiene is maintained in all corners of the restaurant. As an executive chef, you should be able to identify issues and address them in a fast and efficient manner.
If you have a passion for cooking and believe that you have what it takes, then this might be the career for you.
Basically, a wine sommelier is a wine expert. They have a great passion for wine. Wine Sommeliers are professionally trained and knowledgeable wine professionals. They specialize in all facets of wine service. You will often find Wine Sommeliers in five-star restaurants helping the management to create their wine list and enable customers to find a wine that not only fits their budget but also their preferences and also complements their favorite meals.
Sommeliers normally start their days at 14:00 when they go over their stock and meet with suppliers, and organize to taste wines. Prior to the restaurant opening for dinner, sommeliers review the wine list with their staff. You will often see them moving around attending to various customer needs. Often, their days don't end until 01:00 or 02:00 in the morning.
9) PR Manager
These are the people responsible for the reputation of the brand. They plan, develop and put in place certain strategies to enhance and maintain the brand and reputation. In most cases, the PR Manager will double as the brand's spokesperson. In the tourism and hospitality sector, PR managers may serve under a hotel chain, game reserve, and others.
Part of the job description includes writing and disseminating positive press releases regarding the brand, organizing events at the hotel and linking with relevant influencers in the industry. It is also the role of PR Managers to address any potential crisis situations. If you are looking to start a career as a PR Manager, then you need to have great communication and problem-solving skills.
10) Leisure Activity Coordinator
These personnel normally work for hotel chains and resorts. They are the people in the field working hard to ensure all planned and scheduled activities run as smoothly as possible. They manage all the aspects of leisure center management, planning health and fitness programs, marketing the brand, and engaging with guests. To start a career as a leisure activity coordinator, you need to have good interpersonal skills, as a majority of your time will be spent engaging with guests.